Core
Everything you need to get started
$15
/ seat / month- Live chat + ticketing
- Email + social channels
- Automations & routing
- Basic analytics
- Single brand
Simple, transparent pricing
Everything you need to run customer support at scale, with a clear path from getting started to enterprise-grade support.
Most Popular
Grow
Built for scaling teams
$45
/ seat / month- Everything in Core
- Omnichannel support
- Custom roles & limits
- Advanced reporting
- Up to 3 brands
Premium
Advanced control and performance
$89
/ seat / month- Everything in Grow
- Skill-based routing
- Internal knowledge base
- IVR functionality
- High-scale performance
Enterprise
AI includedFull platform power with dedicated support
$150
/ seat / month- Everything in Premium
- AI Chat & Voice Agents
- Dedicated infrastructure
- SLA + audit logs
- White glove onboarding
Feature
Core
Grow
Premium
Enterprise
Live Chat
50 Live chats
Up to 250 concurrent
Unlimited
Unlimited
Voice
10 Voice calls
Up to 10 concurrent
Unlimited
Unlimited
X
Email
WhatsApp
Telegram
App Store / Google Play
Webforms
Templates & macros
Automations & triggers
Routing on availability
Help Desk Views
Ticket management Suite
Default Roles
Custom Roles
IVR
Reports suite
Refresh rate
24h
1h
<2 min
<2 min
Agent performance reporting
Analytics Dashboard
Pleased Support
9/5
9/5
24/5
24/7
White glove onboarding
Dedicated account manager
Sandbox environment
End User FAQs
Internal Knowledge base
Brands
1
Up to 3
Up to 10
Unlimited
Languages per brand
1
2
40+
40+
VPN / allowlist controls
Chatbot AI agent
Live Chat AI
Voice AI
Need help choosing?
Not sure which plan is right for you?
Talk to our team and we'll help you choose the right setup for your business today, with a clear path to trial or self-serve onboarding later.
Join us in building the future of customer support.
Pleased is already powering several large brands and we’re looking for forward-thinking companies to work with.