Core
Everything you need to get started
$15
/ seat / monthIncludes
- Live chat + ticketing
- Email + social channels
- Automations & routing
- Basic analytics
- Single brand
Fast to launch. Built to scale.
Customer support in minutes. Scale without limits.
Deliver exceptional customer experiences from day one. Powerful enough to scale, simple enough to serve in minutes.
Clear setup
Self-serve trial
Cancel anytime
6.5M+
Tickets resolved
99.9%
Uptime
< 1 hr
Resolution time
Go from signup to support faster
Launch in minutes and start delivering exceptional support across every channel.
STEP 1
Signup
Create your workspace in seconds. No credit card required.
STEP 2
Set up your channels
Connect the channels your customers use. It's quick, simple, and secure.
STEP 3
Support your customers
Start conversations and deliver amazing support from one place.
Is Pleased.com right for you?
A GREAT FIT
Why you should choose Pleased.com
Launch in minutes, not months
All channels, on one unified inbox
Powerful automations that save time
Designed to scale with your team
Fair, transparent pricing
Clear setup
Self-serve trial
Cancel anytime
PROBABLY NOT
Why you should not choose Pleased.com
You only need a basic email inbox
You want legacy software that's hard to change
You prefer separate tools for each support channel
You prefer a lengthy implementation before getting started
You're not ready to improve customer experience
Not sure which side you're on? Ask us — we'll tell you straight.
Simple, transparent pricing
Recommended
Grow
Built for scaling teams
$45
/ seat / monthEverything in Core, plus
- Omnichannel support
- Custom roles & limits
- Advanced reporting
- Up to 3 brands
Premium
Advanced control and performance
$88
/ seat / monthEverything in Grow, plus
- Skill-based routing
- Internal knowledge base
- IVR functionality
- High-scale performance
Enterprise
AI includedFull platform power with dedicated support
$150
/ seat / monthEverything in Premium, plus
- AI Chat & Voice Agents
- Dedicated infrastructure
- SLA + audit logs
- White glove onboarding
Why we build Pleased.com
Pleased.com exists to help support teams scale efficiently. As a founder and CEO managing multiple businesses, I built the platform we wished we had. It's simple to use, easy to scale, and designed for the way teams actually work. We actively use Pleased.com across all my companies, and it's been a massive driver of our growth and operational success.
Jonathan Sterling — Founder
Customer stories
Why teams choose Pleased.com
See how teams use Pleased.com to organise customer support, automate their workflows and connect with the systems they already use.
Pleased has made a real difference to the way we manage customer support operations. The platform is intuitive and flexible, giving our team a clear view of customer interactions and helping us stay organised and respond efficiently.
We particularly value how easy it is to adapt Pleased to our requirements. Its workflows and automations have helped us create a more structured and efficient support operation without adding unnecessary complexity.
At Unlokk, we ran a fully automated consumer lending platform, so customer support was an important part of our service. We integrated Pleased into our lending system through their API, and it worked reliably throughout our time using it. Their team was always helpful and gave us clear, practical answers whenever we needed support. We appreciated having a platform we could rely on and people who were easy to work with.
Ready to deliver exceptional customer experiences?
Start your 14-day free trial and get your team supporting customers in minutes.