HelpDesk software that makes it easy to manage interactions with customers

Categorise, prioritise, and use status to manage customer requests and allow agents to stay on top of things. Assign tickets to the right groups or agent to be productive. Customer service has never been simpler.


Multi-Channel Customer Support

With Pleased, your customers can reach you from anywhere. No matter if it’s emails, support form, social media, chats, or calls, your support team can handle all customer requests from just one place.

Faster & Better Operations

Automatically distribute incoming tickets based on your pre-defined rules or sources. Assign tickets based on categories, priorities, and status. Use reply templates to speed up response time.


Collaboration with Your Team

Create groups with different views to handle tickets more efficiently. Use internal notes for your teammates to find the right solution together. Use @mention and cc to collaborate on tickets.

Customer Centric Approach

Personalise customer service with customer information right next to their requests. With customer’s previous tickets also available, your support team can solve customer issues better and faster.


Make your customer pleased today

A better way to connect with your customers.
An enhanced solution to facilitate your support team.

Try Pleased Today

30 day free trial | No credit card needed | Set up in less than 5 minutes