Improve your workflow, increase your customer satisfaction,
and build customer loyalty with Pleased.
Advanced ticketing system that integrates with your emails. Handle customer requests effectively with the help of views, ticket status, priorities, and many more.
Convert, support, and engage your customers with the delightful live chat experience. Help customers faster, and better with the help of chatbot, quick replies, and auto chat assignment.
Content wiki that contains all your frequently asked questions, categorised to make them easy to find. Facilitate your customers to find help on their own, quickly.
Triggers and automations help you save time handling repetitive tasks. Automated ticket and chat assignment, combined with reply templates help your team work more robustly.
Collaboration is the core of efficient customer support. Work with your groups to solve tickets, use shared views, assignment, and leave internal notes to work together.
Reporting gives you the insights on your customers’ need and pain to help you make better decisions. It also provides you with analytics to measure the performance of your support team.
A better way to connect with your customers.
An enhanced solution to facilitate your support team.